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Terms & Conditions

Last updated 21 September 2026

These terms govern your use of [Website address — NOT YET SET] and any order you place with us. Placing an order means you accept them. They are written to be read, not to be survived.

1. Who you are contracting with

[Legal name — NOT YET SET], trading as Leorve, of [Registered address — NOT YET SET]. Contact: [Email address — NOT YET SET], [Phone number — NOT YET SET].

2. Your account

3. Prices and taxes

4. When a contract is formed

Your order is an offer to buy. We accept it when payment is confirmed by the payment gateway and your order moves to Confirmed. Until then no contract exists and either of us may walk away. From that moment a Collection piece is dispatched from stock within 1–2 business days, and a Studio piece, which is made to order, usually goes into production within one working day — see cancellation and refunds for what can be cancelled and when.

5. Your artwork

This is the part that matters most, because you are sending us something to reproduce.

What we will not print

We may refuse any order, refund it in full, and tell you why, if the artwork:

This judgement is ours to make, we will not charge you for an order we refuse, and refusing one order does not entitle us to keep your money for it.

6. Collection pieces and custom-made goods

Collection pieces are ready-made and held in stock. You may return one, or exchange it for another size, within 7 days of delivery on the conditions in the refund policy.

Studio pieces are printed for your order and cannot be resold. That limits change-of-mind returns on them — but it does not limit your rights if an item is defective, not as described, or delivered late — for any piece. The refund policy sets all of this out in full.

7. Colour, fit and finish

8. Delivery

See Shipping & delivery for timelines and charges. Risk in the goods passes to you on delivery.

9. Our styling suggestions

The styling features are suggestions, not measurements, and not advice of any professional kind. See About our styling suggestions.

10. Availability

We try to keep the site up, but we do not guarantee uninterrupted availability. We may change or withdraw features. If we withdraw something you have paid for and not received, you get a refund.

11. Our liability

12. Governing law

These terms are governed by the laws of India. The courts at Rajasthan have jurisdiction — but this does not remove your right, as a consumer, to bring proceedings before the consumer commission with jurisdiction over your own address.

13. Changes

We may revise these terms. The version in force for your order is the one published when you placed it. Material changes will be notified by email.

14. Complaints

Start at Grievance redressal — acknowledgement within 48 hours, resolution within one month.